Reference

How blttoto Handles Your Personal Information

This privacy policy explains what data we collect when you use your blttoto account, how we store it, and what rights you hold over it. Access and eligibility depend on local law and are available where local law in Indonesia permits.

Data stored securelyDANA, OVO, GoPay wallet data handled carefullyYou can request access or deletionNo data sold to third partiesContact us to update your details
blttoto How blttoto Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Security and transparency are the two things we hold ourselves to on every data decision. Here is how those commitments translate into the actual practices behind your account, your wallet connections and your stored information.

Encryption in Transit and at Rest

All data moving between your device and our servers is encrypted via SSL. Account details, including linked wallet identifiers for DANA, OVO and GoPay, are stored in encrypted form.

Cookie Use and Your Choices

We use session cookies to keep you logged in and analytics cookies to understand lobby usage. You can adjust cookie preferences through your browser settings at any time.

Data Retention and Account Closure

Active account data is retained while your account is open. After closure, identity and transaction records are kept only as long as required under applicable regulation, then deleted.

How to Request Changes or Deletion

Submit a request via live chat or email with your registered details. We verify your identity first, then action corrections, exports or deletions within the timeframe set by applicable rules.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Questions

If you have a question about this policy, want to request a copy of your data, or need to report a concern, our support team can help. You can reach us through live chat inside your account, by email, or through the help centre linked from the lobby footer. Our team handles privacy requests separately from general account queries so your request reaches the right person.

Live Chat Open live chat from inside your account dashboard. Describe your privacy request clearly and our team will respond directly, keeping your query separate from general support.
Email Support Send your data access, correction or deletion request by email. Include your registered account details so we can verify your identity before acting on the request.
Help Centre The help centre in the lobby footer has a dedicated privacy section. You can submit a formal request there and track its status through your account notification panel.

Frequently Asked Questions About Your Privacy

Here are the questions we get asked most about how your data is handled at blttoto. If your question is not listed, reach out through live chat or email and we will respond directly.

We collect your name, email, phone number and the e-wallet identifiers you use for DANA, OVO or GoPay transactions. Device and session data is also collected automatically during lobby use.

Payment data is processed through each wallet's own rail. We retain transaction reference records for audit purposes but do not store raw wallet credentials or full account numbers on our servers.

Yes. Submit a data access request via live chat or email with your registered account details. We verify your identity first, then provide a copy within the timeframe required by applicable rules.

Send a deletion request through live chat or to our support email. After identity verification, we delete personal data except where retention is required by regulation or for unresolved dispute records.

Only with service providers who need it to operate specific functions — payment processors, fraud detection tools. Each is bound by a data processing agreement and cannot use your data for any other purpose.

Identity and transaction records are kept for the period required under applicable regulation, then deleted. We do not retain data beyond what the regulatory or dispute-resolution framework requires.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.